W6 EnglishW6 service & advice by phone (+49) 05109-5636380 - Monday, Tuesday, Wednesday, Thursday 11:00 a.m. to 4:00 p.m. and Friday 11:00 a.m. to 2:00 p.m.

Payment / Dispatch

Payment and dispatch

The following terms and conditions apply:

Domestic delivery (Germany) and neighbouring countries: Österreich, Schweiz.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 4,50 € per order.

From an order value of 20,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

Österreich:
pauschal 10,50 €
Ab einem Bestellwert von 30,00 € liefern wir nach Österreich versandkostenfrei.

Schweiz:
pauschal 15,00 CHF
Ab einem Bestellwert von 150,00 CHF liefern wir in die Schweiz versandkostenfrei.

Delivery of download items:
 
Supply of download products: Download products (digital content which is not supplied on a physical data carrier) do not incur shipping costs.


The customers can download the Download items in their customer accounts.
This Download is provided within 48 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).
The customers are also informed about the provision via email.


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 4 days, for deliveries abroad within 3 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

-  Prepayment via transfer
Payment via PayPal
Payment via PayPal Express
Payment via PayPal Plus (credit card, direct debit, invoice) 
-  Payment via instalment purchase (via PayPal)
Payment via paydirekt
Payment by invoice
Payment via Sofortüberweisung [immediate transfer] (via Klarna) 
Payment by invoice (via Klarna)
Payment via instalment purchase (via Klarna)
-  Payment via direct debit (via Klarna)
-  Payment via credit card (via Klarna)



Further details on payment

 

Payment by invoice is only for authorities and public institutions.

The invoice amount is to be settled at the time of payment on invoice within 30 days.


In case of questions, please contact us at the contact details mentioned in the Legal Notice.

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