Payment / Dispatch

Payment and dispatch

The following terms and conditions apply:

Domestic delivery (Germany) and neighbouring countries: Österreich, Schweiz.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):

We charge a flat shipping fee of 4,50 € per order.

From an order value of 20,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

Österreich:
pauschal 10,50 €
Ab einem Bestellwert von 30,00 € liefern wir nach Österreich versandkostenfrei.

Schweiz:
pauschal 15,00 CHF
Ab einem Bestellwert von 150,00 CHF liefern wir in die Schweiz versandkostenfrei.

Provision of digital content:

Digital content (data created and delivered in digital form) is not subject to shipping charges.

Digital content is provided to you in your customer account.

The provision takes place within 48 hours after conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).

You will also be informed about the provision by e-mail.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 4 days, for deliveries abroad within 3 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Accepted Payment options

- Prepayment via transfer
- Payment via paydirekt
- Payment by invoice
- Payment via Sofortüberweisung [immediate transfer]
- Payment by invoice (via Klarna)
- Payment via instalment purchase (via Klarna)
- Payment via direct debit (via Klarna)
-  Payment via credit card (via Klarna)

via PayPal Checkout:
- Payment via PayPal
-  Payment via credit card
- Payment by SEPA direct debit
- Payment by "Pay Later"
- Payment via instalment purchase
-  Payment by invoice (via Ratepay)

Further details on payment

Payment by invoice is only for authorities and public institutions.

The invoice amount is to be settled at the time of payment on invoice within 30 days.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.