Here, you can get in touch with us for purchase queries, questions about your order, questions about sewing and machine issues or other questions.
Our W6 help and the videos, such as the best way to thread (only 4 mins) and the detailed instruction videos for every device type will allow you to avoid around 95 % of all errors.
You should receive your answer from W6 Wertarbeit within 24 hours on weekdays. Our office is open for you from Monday to Friday.
If you wish to cancel your purchase contract, simply use our withdrawal form.