W6 EnglishW6 service & advice by phone (+49) 05109-5636380 - Monday, Tuesday, Wednesday, Thursday 11:00 a.m. to 4:00 p.m. and Friday 11:00 a.m. to 2:00 p.m.

Email support / contact form

The W6 team answer your emails continuously from Monday at 8 a.m. until Friday at 12 p.m. You will normally receive a response within 24 hours.
The emails that you write to us at the weekend are processed promptly at the start of the week. In this case, please be patient.

If you wish to cancel your purchase contract, simply use our withdrawal form.

In this case, please get in touch with us from Monday if you still need to do so.

You will certainly find help here:

The W6 team answer your emails continuously from Monday at 8 a.m. until Friday at 12 p.m. You will normally receive a response within 24 hours. The emails that you write to us at the weekend are... read more »
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Email support / contact form

The W6 team answer your emails continuously from Monday at 8 a.m. until Friday at 12 p.m. You will normally receive a response within 24 hours.
The emails that you write to us at the weekend are processed promptly at the start of the week. In this case, please be patient.

If you wish to cancel your purchase contract, simply use our withdrawal form.

In this case, please get in touch with us from Monday if you still need to do so.

You will certainly find help here:

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