W6 EnglishW6 service & advice by phone (+49) 05109-5636380 - Monday, Tuesday, Wednesday, Thursday 11:00 a.m. to 4:00 p.m. and Friday 11:00 a.m. to 2:00 p.m.

Email support / contact form

The W6 team answer your emails continuously from Monday at 8 a.m. until Friday at 12 p.m. You will normally receive a response within 24 hours.
The emails that you write to us at the weekend are processed promptly at the start of the week. In this case, please be patient.

If you wish to cancel your purchase contract, simply use our withdrawal form.

Our W6 help and the videos, such as the best way to thread (only 4 mins) and the detailed instruction videos for every device type will allow you to avoid around 95 % of all errors.

The W6 team answer your emails continuously from Monday at 8 a.m. until Friday at 12 p.m. You will normally receive a response within 24 hours. The emails that you write to us at the weekend are... read more »
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Email support / contact form

The W6 team answer your emails continuously from Monday at 8 a.m. until Friday at 12 p.m. You will normally receive a response within 24 hours.
The emails that you write to us at the weekend are processed promptly at the start of the week. In this case, please be patient.

If you wish to cancel your purchase contract, simply use our withdrawal form.

Our W6 help and the videos, such as the best way to thread (only 4 mins) and the detailed instruction videos for every device type will allow you to avoid around 95 % of all errors.

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